Privacy Policy

Effective Date: 01/12/24

FutureScale Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

1. Data Controller

The Data Controller for your personal information is: FutureScale Solutions
doughoward@btconnect.com

2. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and any information you provide via our forms or questionnaires.
• Business Information: Details about your business, such as size, industry, and challenges or goals.
• Website Usage Data: Information about how you use our website, including, browser type, pages visited, and time spent on our site.

3. How We Use Your Data

We collect and process your personal data for the following purposes:

• To assess your business needs and provide tailored strategies to help you achieve growth.
• To contact you with relevant updates, recommendations, and offers.
• To improve our website, services, and overall user experience.
• To comply with legal obligations or enforce our terms and conditions.

4. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your data:

• With trusted service providers who assist us in delivering our services (e.g., hosting, email delivery).
• When required by law or to protect our rights and the safety of others.

5. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Restriction: Restrict the processing of your data in certain circumstances.
• Objection: Object to the processing of your data for specific purposes.
• Data Portability: Request your data in a structured, commonly used format.

To exercise any of these rights, please contact James (Marketing Director) at jameshardingbusiness@gmail.com.

7. Cookies and Tracking

We use cookies on our website to enhance your browsing experience and collect usage data. You can manage your cookie preferences in your browser settings.

8. Data Security

We take appropriate measures to protect your data from unauthorised access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: doughoward@btconnect.com - OR - jameshardingbusiness@gmail.com